Webinar (On-Demand)
The Dark Web & Cybercrime Unmasked
Unlock the Dark Web’s Secrets! Watch our webinar, “The Dark Web and Cybercrime Unmasked,” for a deep dive into the hidden internet and cybercrime realities.
Managed IT and Security Services For Your Small & Medium Business
We fully manage your business’s IT and security needs – from strategy and proactive support to reactive and on-site support.
Brands That Trust NetGain As Their IT Company
Discover The Business Critical Benefits Of Managed IT and Security Services
Gain access to expert IT and security support and proactive services that improve efficiencies and business outcomes.
Why work with NetGain as your IT and security firm?
- Access to certified, expert technical staff 24/7/365 to answer questions and resolve issues
- Easy to budget IT costs with a predictable flat monthly fee for services
- Root cause analysis and remediation for recurring IT issues to knock out frustrating repetitive problems
- Dedicated Client Success Managers who provide ongoing oversight and long-term planning
- A strategic IT and security partner with the right experience to ensure minimal technical disruptions to your business
Fewer disruptions, higher productivity and technology that works for your business. It’s our standard, and it can be yours too.
Request A Managed IT Services Consultation
Awards & Endorsements
See What Our Clients Say About Our IT Services
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What Makes Our Managed IT Services Unique?
95.2%
Client Satisfaction Rating
11,325
End users supported
375+
Technical Certifications
40+ Years
Providing IT Managed Services
Our IT Managed Services Offering Includes
IT Strategy
Your technology should support your business goals. We’ll create a roadmap, IT budget and evaluate your technology to make IT part of your growth strategy.
Proactive Support
We stay ahead of the game with maintenance and management that prevents unnecessary issues. With built-in security measures, you can rest easy knowing data is protected.
Help Desk Support
No matter the question or challenge, our help desk team is available 24/7/365 to assist your employees.
On-Site Support
When challenges arise that must be fixed on-site, we dispatch a local resource quickly to resolve the issue, as often as needed.
Client Success Managers
Our team is available to consult whenever you need it – whether you’re considering tech stack additions or a move to the cloud, we’re here for you.
Business Reviews
Regular reviews are critical to understand how your technology is working for your business. Our experts assess your current IT stack, how it serves your business goals, and make recommendations for improvements.
Network Support
Dedicated techs consistently monitor your infrastructure and implement patches, updates or upgrades as needed, and manage license renewals.
Vendor Management
When you have an IT problem the last thing you need are vendors pointing fingers at each other. Don’t feel like the middleman, let us handle the communication to get services you need.
IT Procurement
You need a new server, new laptops, etc. Our established partnerships allow us access to almost anything you could need at a competitive price.
Compliance Requirements Experts
We work with many organizations required to follow compliance regulations. Our team of experts even make themselves available to attend your organization’s audits.
Regulatory Guidance
We have experience guiding organizations through the challenging regulatory requirements like HIPAA, PII, PCI, CMMC, etc.
An Integrated Approach
Our technology team takes a proactive, unified approach to compliance, folding it into your IT and security stack.
SOC 2 Type II Certified
NetGain is SOC 2, Type II Certified. This means we are certified to keep your data safe by an impartial third party. How many other Managed Services providers can say the same?
Industry Compliance
If your organization is required to engage with a SOC-certified provider, look no further than NetGain.
Peace of Mind
Rest easy knowing we are taking proper precautions to help protect your company’s valuable information.
Get A Customized Managed IT and Security Services Strategy For Your Business
Learn how NetGain’s IT and security services can be customized to your unique needs and support your business growth and success.
Service Level Guarantee
Have confidence you will get the IT and security services you expect with our service guarantee.
We Keep Promises
We stick to our word, which is why we offer a strong guarantee when you partner with us for managed IT and security services.
Credit for Unmet Expectations
If our team ever fails to deliver on agreed upon services, you’ll receive a credit on your next monthly bill.
Our Latest Managed IT Services Articles
Press Release
NetGain Technologies Achieves Prestigious MSSP Status
Award Solidifies Commitment to Cybersecurity Excellence Lexington, Kentucky, October 25, 2024 – NetGain Technologies, a leading Managed Service Provider (MSP), is proud to announce its
Webinar (On-Demand)
Human Firewall: Fostering a Cyber Safe Culture
Your employees are your last line of defense. Fostering a Security Culture is key to safeguarding your organization from cyber threats. We’ll cover the essential
Case Studies
Learn How Organizations Like Yours Benefit From Managed IT Services
Growing SMB Turned to NetGain to Navigate Compliance Requirements and Manage IT Infrastructure for Business Growth
As Taxography grew, it became clear that managing both IT infrastructure and business development tasks in-house was no longer feasible.
Our Partners
