NetGain Elevates Commitment to Clients with Strategic Hire of Amy Smith as Director of Client Success
Lexington, Kentucky, March 6, 2024 – NetGain Technologies welcomes Amy Smith, our new Director of Client Success, as a valuable addition to the team. This move furthers NetGain’s dedication to client success and organizational expansion in 2024.
In her role, Smith will play a crucial part in shaping and executing NetGain’s strategy to enhance client satisfaction, foster long-term relationships, and drive organizational growth. Her proven ability to lead high-performing teams and dedication to client success make her a valuable addition to NetGain. Prior to joining NetGain, Smith held key positions at reputable organizations such as GARTNER and Challenger, where she consistently demonstrated exceptional leadership in strengthening client satisfaction and driving retention.
“We are thrilled to welcome Amy to the NetGain family as the driving force behind our client success strategy,” said Hank Dallam, CEO of NetGain. “Her proven track record and deep understanding of client engagement aligns perfectly with our commitment to providing unparalleled value and support to our clients.”
Smith’s leadership is instrumental in spearheading NetGain’s focus on client success, emphasizing a customer-centric approach that aims to exceed expectations and foster long-term partnerships. With a strong foundation in delivering results-driven solutions, Smith is poised to elevate NetGain’s position as a premier managed services provider.
“I am honored to join NetGain and contribute to the company’s commitment to client success,” said Amy Smith. “I look forward to leveraging my experience to further enhance our client engagements and drive organizational growth.”
As NetGain embarks on this exciting journey with Smith at the helm of Client Success, clients can expect an enhanced experience, tailored solutions, and a steadfast commitment to the growth and success of their organization. This strategic move is a testament to NetGain’s dedication to fostering meaningful relationships and delivering unparalleled value in an ever-evolving business landscape.
About NetGain Technologies
Since 1984, NetGain Technologies has delivered IT services to companies across the South-Central U.S. NetGain Technologies managed services allow clients to focus on their business growth and success, secure in the knowledge that their IT infrastructure is always operational and serves their needs. With a multi-state regional footprint and a four-decade pedigree, the company has helped thousands of clients grow their businesses by leveraging best-in-class IT services and solutions.
Media Contact
NetGain Technologies
Karaline Mullins, Sr. Marketing & Business Development Manager
KMullins2@NetGainIT.com
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