IT Services Pricing
Award Winning IT Solutions for the Southeast & Midwest
Partnering with NetGain Technologies means gaining access to personalized, comprehensive IT support tailored to your business’s unique needs. Whether you require basic IT management or advanced cybersecurity solutions, NetGain ensures your organization receives expert support to drive success. With six strategically located offices from St. Louis, MO, to Chattanooga, TN, NetGain offers reliable, local support to keep your business running smoothly.
Managed IT Services Pricing Packages
NetGain offers tailored service levels designed to meet the unique needs of your business.
Standard
Staff Augmentation
End User Focused
Starts at
Billed monthly
Our Standard plan features:
- 24/7 Remote Help Desk Support
- Network & Server Monitoring
- Patch Management
- Anti-virus and Anti-malware
- IT Vendor Support
Pro
Scalable Managed IT Services
Expert IT Strategy
Starts at
Our Pro plan features (Standard+):
- Proactive PC Replacement
- Active Threat Hunting
- Advanced Patching
- Tech Impact Evaluation & Roadmap
- Microsoft 365 Data Backup & MDR
Elite
Full-service Cybersecurity Solutions
Supports Highly Regulated Industries
Our Elite plan features (Pro+):
- Annual Disaster Recovery Test
- Risk & Compliance Assessments
- vCSO Strategic Consulting
- Multifactor Authentication for Admins
- Social Awareness / End User Training
Elite Secure
24×7 Security Operations CenterRansomware Guarantee
Our Elite Secure plan features (Elite+):
- Advanced Endpoint Protection
- DNS-layer Cybersecurity
- Advanced Ransomware Prevention
- SOC-as-a-Service
- SIEM
For a full list of features included in each of our IT services plans, please see the comparisons below.
Compare Our IT Services Packages
| Standard Starting at $65 per user | Professional Starting at $145 per user | Elite Contact for pricing | Elite Secure Contact for pricing | |||
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Dedicated Support Team – Client Success Manager, Service Delivery Manager, Help Desk POD |
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People |
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Consultive Services |
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Dedicated Onsite Staff |
Optional | Optional | ||||
End-User Support |
24×7 Remote Help Desk Support |
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Online Support Portal |
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Third-Party Software Support |
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IT Vendor Support |
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Real-Time Support Chat |
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Cisco / Microsoft Communication Support |
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Proactive & |
Backup, Server, and Network Monitoring |
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Patch Management |
Advanced | Advanced | Advanced | |||
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Warranties, Maintenance, & License Management |
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Offsite Backup Data |
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Proactive PC Replacement |
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Disaster Recovery (DR) Test |
Annual | Annual | ||||
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Onsite Technical Support |
Optional | Optional | Optional | |||
Strategy & Reporting |
Operational Reports |
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Automated IT Maintenance and Management |
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New & Existing Technology Impact Evaluation |
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Business Reviews & Budgeting |
Annual | Quarterly | Quarterly | |||
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Asset Inventory |
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Technology Roadmap |
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Anti-virus and Anti-malware |
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Security Awareness E-Newsletter to all End Users (Quarterly) |
Quarterly | Quarterly | Quarterly | Quarterly | ||
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Threat Hunting |
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Basic |
Microsoft 365 Data Backup |
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Microsoft 365 Managed Detection & Response |
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Risk & Compliance Assessments |
Annual | Annual | ||||
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vCSO Strategic Consulting (Basic*) |
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Cybersecurity |
Multifactor Authentication for Admins |
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End User Training / Social Awareness |
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Incident Response Planning |
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Vulnerability & Penetration Testing |
Quarterly | Quarterly | ||||
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Advanced Endpoint Protection |
Optional | |||||
Advanced |
Device-level Encryption Enforcement |
Optional | ||||
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DNS-layer Cybersecurity |
Optional | |||||
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Advanced Ransomware Prevention |
Optional | |||||
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SOC-as-a-Service |
Optional | |||||
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Security Information and Event Management (SIEM) |
Optional |
See What Clients Say About Our Managed IT & Security Services
FAQs about NetGain's Managed IT Services Pricing
How Do I Understand IT Pricing Models?
- IT pricing models are typically based on per-user or per-device monthly fees, ranging from $99 to $250 per user. Understanding your business’s needs and comparing what’s included in each provider’s package ensures you get the best value for your investment.
What is Technology OneSource?
- Technology OneSource is NetGain’s premium managed IT and cybersecurity service, offering tailored solutions to meet your business’s needs. It combines proactive support, advanced security, and expert guidance to help your organization thrive.
Since 1984, NetGain has delivered industry-leading IT talent and solutions to small- and medium-sized businesses across the South-Central United States.
We know that your technology investment not only keeps your business running, it can propel it to the next level.
We’re excited to be a part of your organization’s growth.