No matter how well-prepared your organization is, IT problems will always arise. Software is constantly changing and hardware often requires upgrades or replacement. This is why it is imperative to stay on top of the latest IT developments.
Being aware of common IT problems in business is essential. Technology problems can cause anything from minor inconveniences, such as slow performance, to serious issues with legal repercussions.
This article will highlight the four most common technology problems that businesses face and how you can stop them from affecting your company.
4 Common Technology Issues in Business and How to Solve Them
1. Cybersecurity
The Problem
Cybersecurity Ventures predicts the cost of global cybercrime will reach $10.5 trillion USD by 2025.
Small businesses are not immune to cybercrime. Hackers actively target smaller organizations because SMBs typically have fewer security measures and more unmanaged vulnerabilities.
The Solution
Your employees are your first line of defense against cyber attacks. Make sure you have a concrete cybersecurity plan in place and educate your staff on how to follow it.
A Kaspersky report indicates that uneducated staff is the second greatest leading cause of serious security breaches after malware. Cybersecurity training plays a huge part in your effort to decrease security risks.
However, many business owners don’t have time to formulate a cybersecurity plan and train their staff to use it. In this case, a managed services provider (MSP) can help build and implement your plan.
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2. Data Loss
The Problem
When the majority of your employee and customer information is stored electronically, effective data protection is crucial. Data loss can lead to flawed decision-making, increased downtime and revenue loss.
Losing customer data can erode your clients’ trust and harm your company’s reputation. Losing your staff’s data will also hurt their trust in your leadership and decrease morale.
Data loss is rarely intentional. Typically, it is caused by software failures, power outages or accidents. All of these issues are compounded if your company is using older hardware.
Many companies opt for cloud services to store their data. While this solution is better than storing everything locally, it has its own risks. Cloud servers can crash and cause data backup losses.
The Solution
The best way to protect your hard drive and cloud-based data is to store multiple backups in multiple locations. If one server or hard drive crashes, you will still have your data somewhere else.
Of course, maintaining all backups is time and labor-intensive. Choosing a cloud solution that supports automation can help, especially when you have routine and regularly-tested backups.
Switching to the cloud is not the ideal solution for everyone. Speaking to an MSP about your needs and common technology options can help you decide the best way to protect your data.
3. Lack of Internal Experience
The Problem
The Great Resignation hit the American labor market hard. 75% of companies report talent shortages and difficulty finding new hires.
Even when you do find the ideal candidate, it takes time to get them up to speed and there is a chance that they may go on temporary leave.
Another one of the biggest problems with IT is that the field is always changing. Your internal expert may be great at their job but it can be difficult to consistently keep up with rapid changes.
The Solution
Examine your IT staff turnover plan or establish one if you haven’t already. Depending on the size of your company and complexity of your needs, you might want to partner with an MSP to provide technical support services on a temporary or permanent basis.
It is important for business leaders to stay up to date on current trends instead of just leaving it to their IT departments. This way, you will be able to set expectations for your staff and train new hires with the most up-to-date information.
There are many ways that you can keep up with technology trends. You may join a professional organization, subscribe to a newsletter, or even follow trends on social media to stay informed.
4. Outdated Technology
The Problem
The older your hardware and software applications are, the more technology issues will appear. Old technology is more vulnerable to cybercrime, compatibility issues and breakdowns that require expensive fixes.
It’s easy to say “just update your technology” to solve these problems, but it’s never that easy. Your budget might demand you hold onto some tech or to stay compatible with your clients’ devices and platforms.
The Solution
Updated technology is more cost-effective in the long term . New hardware is expensive in the short term, but you save more on fixes and risk mitigation down the road.
You should also consider investing in technologies that are easy to augment. This can help solve problems with compatibility if your clients are using older devices.
It is also a great way to save more money on future updates. You will only need to update components of your system instead of the whole thing.
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Solve Your IT Problems With a Proven Partner
The good news is that the most common IT problems can be solved with the help of a managed service provider who has knowledge and expertise on your business needs.
As a leading MSP since 1984, NetGain Technologies can help you improve your cybersecurity, protect your data, keep up with the latest IT trends, and transition to current technology.
Contact us today to learn more about our management services and how our team of experts can resolve these and other common technology problems for your business.
Featured image credit: anncapictures
